Terms and Conditions for Dilka Doll Welcome to Dilka Doll! By accessing or using our website www.dilkadoll.com (the "Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services. If you do not agree to these Terms, you should not use our website or place orders. 1. Acceptance of Terms By accessing or using the Site, you agree to these Terms of Service, as well as our Privacy Policy. If you do not agree to these Terms, you must stop using our website immediately. 2. Use of the Website You agree to use the Site for lawful purposes only and in a manner that does not violate the rights of others or restrict or inhibit their use of the Site. You may not use this website to: Engage in any fraudulent or illegal activity Introduce viruses, malware, or other harmful code Violate any intellectual property rights 3. Account Registration To use certain features of the Site (e.g., making purchases, subscribing to newsletters), you may be required to create an account. You agree to provide accurate, current, and complete information when creating an account, and to maintain and update that information as necessary. You are responsible for maintaining the confidentiality of your account details and for any activity that occurs under your account. 4. Product Information We strive to provide accurate descriptions and images of our products, but we do not guarantee that all information is complete, accurate, or free from errors. Product colors, packaging, and other details may vary from what is shown on your screen due to factors like lighting, display settings, and image resolution. Prices and availability are subject to change without notice. 5. Orders and Payment By placing an order through the Site, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including product availability or pricing errors. Payment for products must be made through the available payment methods, including credit cards and third-party processors (e.g., PayPal, Stripe). You agree to provide accurate and complete payment information when making a purchase. 6. Shipping and Delivery We offer shipping to UK, US, UAE. Shipping costs, delivery times, and any applicable taxes or duties will be clearly stated at checkout. Please note that shipping times are estimates, and we cannot guarantee delivery dates. Once your order has been shipped, you will receive a tracking number (if applicable). If you do not receive your order or there is a shipping issue, please contact us at contact@dilkadoll.com. 7. Returns and Exchanges Our Return Policy outlines the steps and conditions under which returns or exchanges are accepted. Please review our Return Policy for more information on how to return products or request exchanges. 8. Pricing and Billing All prices listed on the Site are in GBP and exclude taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time without prior notice. In the case of a pricing error, we will contact you before processing your order. You agree to pay all applicable taxes and fees for your order, and you authorize us to charge your payment method for the total amount due. 9. Intellectual Property All content on the Site, including text, images, logos, designs, trademarks, and other materials, are the property of Dilka Doll and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on any content from the Site without our express permission. 10. Disclaimers Product Use: Our products are designed for general use and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using any new products, especially if you have sensitive skin or allergies. No Warranty: The Site and all content, products, and services are provided "as is" and without warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free, secure, or available at all times. 11. Limitation of Liability To the fullest extent permitted by law, Dilka Doll shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site, products, or services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damage to your computer, data loss, or any loss of profits. 12. Indemnification You agree to indemnify and hold harmless Dilka Doll, its affiliates, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any rights of another. 13. Modifications to the Terms We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms. 14. Termination We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for conduct that violates these Terms or for any other reason. 15. Governing Law These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the UK, without regard to its conflict of law principles. 16. Dispute Resolution Any disputes or claims relating to these Terms shall be resolved through binding arbitration or in the courts of UK law, depending on the nature of the dispute. 17. Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: contact@dilkadoll.com